Delivery information

Delivery Costs & time

The cost of delivery is calculated at checkout, it is based on your location and the weight of your order. The amount will be shown before you commit to payment.

Delivery is normally to your door by a tracked courier, so if you have any concerns about your delivery we can identify where it is and when it will be delivered. The earlier in the day that we receive your order, the better chance we have of dispatching it on the same day.

Standard delivery for parcels up to 20kg in the UK mainland is ‘next day delivery’ from day of dispatch, however please note the cut off time is 2pm and we do not deliver over the weekend.

There are some exceptions based on location, see below (detailed 2-5 day postcodes).

  • Scottish Mainland: AB30, DD8-9
  • Scottish Highlands: AB33-38, AB42, AB45, AB52-56, IV21-24, IV26-28, IV40, IV52-54, KW1-14, PA36-40, PH30, PH31, PH33
  • Scottish Offshore: HS1-9, IV41-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
  • Northern Ireland
  • Ireland
  • Isle of Wight
  • Channel Isles
  • Alderney, Herm and Sark

Vento deliveries will be 48 hour as standard apart from the following postcodes which are on 2-5 days.

TR, KA, PA, PH, AB, DD, HS, IV, KW, ZE, IM, PO30-PO41, GY, JE, BT

Delivery costs

Lightweight Parcel - Up to 5kg

  • Mainland UK = £7.50
  • Mainland Scotland = £8.00
  • Scottish Highland = £21.00
  • Scottish Offshore = £24.95
  • Northern Ireland - Eire, Dublin 1-24 & County = £45
  • Isle of Man & Channel Islands = £45
  • Isle of Wight = £26.95

Standard Parcel - Up to 20kg, excluding septic tanks

  • Mainland UK = £9.95
  • Mainland Scotland = £11.95
  • Scottish Highland = £22.95
  • Scottish Offshore = £26.95
  • Northern Ireland - Eire, Dublin 1-24 & County = £45
  • Isle of Man & Channel Islands = £45
  • Isle of Wight = £26.95

Septic tank delivery:

All septic tanks will be delivered on pallets to the contact address provided. Offloading and positioning is not included (unless specified) and arrangement will need to be made by you. When ordering the tank we do require full postal address and site contact name and number so that we can pass this information onto the haulier.

Vento 6

  • Zone 1 £72.00
  • Zone 2 £129.77
  • Zone 3 £140.88
  • Zone 4 £151.94
  • Zone 5 £164.33
  • Zone 6 £176.43
  • Zone 7 £188.58
  • Zone 8 POA

Vento 12

  • Zone 1 £94.00
  • Zone 2 £167.42
  • Zone 3 £183.40
  • Zone 4 £199.65
  • Zone 5 £210.25
  • Zone 6 £231.91
  • Zone 7 £247.94
  • Zone 8 POA

Vento 20

  • Zone 1 £178.33
  • Zone 2 £303.66
  • Zone 3 £339.56
  • Zone 4 £362.10
  • Zone 5 £335.26
  • Zone 6 £508.83
  • Zone 7 £527.21
  • Zone 8 POA

Zones & Post codes for Vento deliveries and parcels above 20kg

  • Zone 1: BA,DT,TA
  • Zone 2: AL,B,BB,BD,BL,BS,CB,CH,CV,CW,DE,DN,DY,EN,FY,GL,HD,HP,HR,HU,HX,L,LE,LN,LS,LU,M,MK,NG,NN,OL,OX,PE,PO1-29,PR,RG,S,SG,SK,SL,SN,SO,SP,ST,TF,WA,WD,WF,WN,WR,WS,WV,YO,NW,NP
  • Zone 3: BH,BR,CM,CO,CR,DH,DL,GU,HA,HG,IG,IP,ME,NE,NR,RH,RM,SM,SR,SS,TS,UB,CF,SY
  • Zone 4: BN,CT,DA,LA,TN,LL
  • Zone 5: CA,EX,KT,PL,TQ,TW,E,EC,N,SE,SW,W,WC,LD,SA
  • Zone 6: DG,EH,FK,G,KY,ML,TD
  • Zone 7: TR,KA,PA,PH
  • Zone 8: AB,DD,HS,IV,KW,ZE,IM,PO30-PO41 ,GY,JE,BT

Countries we deliver to:

Currently we only ship to the UK and Ireland. Contact us for a price if you require delivery to anywhere else within Europe.

Collection

You can collect from our premises in Weston Super Mare, The Heritage Works, Winterstoke Rd, Weston-super-Mare BS24 9AN.

Simply, select the “collect” option at the checkout and contact us on 01934 422 311 for details of where to go. Please note that collection can only take place between 8.30am – 3.30pm Monday to Friday.

Failed deliveries

If the delivery fails because we are unable to hand over the parcel for signature or there is no additional information to help the courier, the parcel will be returned to the local courier depot and you will receive a card from them asking you to call to rearrange the delivery. You can also arrange delivery online. If you do not call or contact SepticsDirect Tel: +44 (0) 1934 422 311 or info@septicsdirect.co.uk, the parcel will be returned to us after 5 working days and we will have to charge you for the cost of the second delivery.

Track your order

Follow this link to track your order.