Delivery information

Delivery Costs & time

The cost of delivery is calculated at checkout, it is based on your location and the weight of your order. The amount will be shown before you commit to payment.

Delivery is normally to your door by a tracked courier, so if you have any concerns about your delivery we can identify where it is and when it will be delivered. The earlier in the day that we receive your order, the better chance we have of dispatching it on the same day.


Standard delivery for parcels up to 20kg in the UK mainland is ‘next day delivery’ from day of dispatch, however please note the cut off time is 1pm and we do not deliver over the weekend.

There are some exceptions based on location, see below (detailed 7-10 day postcodes - whenever possible we will do our best to reduce the delivery times).

  • Scottish Mainland: AB30, DD8-9
  • Scottish Highlands: AB33-38, AB42, AB45, AB52-56, IV21-24, IV26-28, IV40, IV52-54, KW1-14, PA36-40, PH30, PH31, PH33
  • Scottish Offshore: HS1-9, IV41-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
  • Isle of Wight
  • Channel Isles
  • Alderney, Herm and Sark

Vento deliveries will be 48 hour as standard apart from the following postcodes which are on 7-10 days (whenever possible we will do our best to reduce the delivery times).

TR, KA, PA, PH, AB, DD, HS, IV, KW, ZE, IM, PO30-PO41, GY, JE, BT


Septic tank delivery:

All septic tanks will be delivered on pallets to the contact address provided. Offloading and positioning is not included (unless specified) and arrangement will need to be made by you. When ordering the tank we do require full postal address and site contact name and number so that we can pass this information onto the haulier.

Vento 6

  • Zone 1 £72.00
  • Zone 2 £129.77
  • Zone 3 £140.88
  • Zone 4 £151.94
  • Zone 5 £164.33
  • Zone 6 £176.43
  • Zone 7 £188.58
  • Zone 8 POA


Vento 12

  • Zone 1 £94.00
  • Zone 2 £167.42
  • Zone 3 £183.40
  • Zone 4 £199.65
  • Zone 5 £210.25
  • Zone 6 £231.91
  • Zone 7 £247.94
  • Zone 8 POA


Vento 20

  • Zone 1 £178.33
  • Zone 2 £303.66
  • Zone 3 £339.56
  • Zone 4 £362.10
  • Zone 5 £335.26
  • Zone 6 £508.83
  • Zone 7 £527.21
  • Zone 8 POA


Zones & Post codes for Vento deliveries and parcels above 20kg

  • Zone 1: BA,DT,TA
  • Zone 4: BN,CT,DA,LA,TN,LL
  • Zone 6: DG,EH,FK,G,KY,ML,TD
  • Zone 7: TR,KA,PA,PH
  • Zone 8: AB,DD,HS,IV,KW,ZE,IM,PO30-PO41 ,GY,JE,BT


Countries we deliver to:

Currently we only ship to the England, Wales and Scotland. Contact us for a price if you require delivery to anywhere else within Europe. For delivery to Ireland and Northern Ireland, please contact us on 00353 (0)64 6632421 or visit: Tricel Ireland.



You can collect from our premises in Weston Super Mare, Tricel Weston, Winterstoke Rd, Weston-super-Mare, BS24 9BQ.

Simply, select the “collect” option at the checkout and contact us on 01934 422 311 for details of where to go. Please note that collection can only take place between 8.30am – 3.30pm Monday to Friday.

A member of our team will be in touch to arrange the collection. In the meantime, please fill in the COVID-19 Form which will be required prior to collection. You can print it and bring it along with you or email it back to us ( before collection. 


Failed deliveries

If the delivery fails because we are unable to hand over the parcel for signature or there is no additional information to help the courier, the parcel will be returned to the local courier depot and you will receive a card from them asking you to call to rearrange the delivery. You can also arrange delivery online. If you do not call or contact SepticsDirect Tel: +44 (0) 1934 422 311 or, the parcel will be returned to us after 5 working days and we will have to charge you for the cost of the second delivery.


Track your order

Follow this link to track your order.