FAQ - SepticsDirect


We deliver to the UK mainland, Ireland, Highlands and Islands. If you reside in another country, please contact us for further assistance.

The cost of delivery is calculated at checkout, it is based on the weight of your order. The amount will be shown before you commit to payment.

Delivery is normally to your door by a... Read more

Standard delivery for parcels up to 20kg is ‘next day delivery’, however please note the cut off time is 2pm and we do not deliver over the weekend.

There are some... Read more

When receiving the confirmation that your order has been shipped, we will also confirm your tracking number.

To track the delivery of your order in real time (parcels up to 20jg), go onto... Read more

Yes, no problem. Please select the collect option at the checkout and contact us on 01934 422 311 for details of where to go.

Our premises are located in Weston Super Mare, The Heritage... Read more

All septic tanks will be delivered on pallets to the contact address provided.

Offloading and positioning is not included (unless specified) and... Read more


We sell air blowers/compressors for the purpose of using them in a wastewater treatment tank but they could aerate ponds/fish tanks, etc. The output of the pump would dictate the size required.

For air blowers/compressors with a diaphragm, you can remove & replace the diaphragm and filters.

For air blowers such as the Medo range which doesn't use a diaphragm, the air filter... Read more

If your air blower/compressor is not functioning correctly, the quicker it is replaced the better. Indeed, the air blower/compressor helps the bacteria in the tank without bacteria the tank... Read more

Yes, the diaphragms and filters are sold separately. The diaphragms are sold in a set of 2, the filter sponges are sold separately.

All of our air blowers/compressors do come with a plug.

Some are 2 pin (European/World) others are 3 pin (UK).

  • Our Medo air blowers/compressors come with a 3 pin plug... Read more

If you are looking for a replacement air blower/compressor for your sewage treatment plant, you should check the air flow from your current air blower and find a replacement air blower/compressor... Read more


Yes, we can arrange to have an invoice sent by our accounts department. Please fill in our short contact form with your details and a member of our team will... Read more

Risers for the P6 SLP septic tank are available via our website. Risers from 250 to 750mm are available for treatment plants and can also be obtained by calling +44 (0) 1934 422 311.